Privacy Policy

1. Who We Are

This Privacy Policy applies to the website foyseptic.com, owned and operated by Foy Septic, a family-owned septic service company based in Greensboro, Georgia.

Our contact information:

• Business Name: Foy Septic
• Address: 1020 Park Ave Suite 103 G, Greensboro, GA 30642
• Phone: 706-319-2997
• Email: foyseptic@gmail.com
• Website: foyseptic.com

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out a contact or quote request form on our website, we may collect the following information:

• Full name
• Home or property address
• Phone number
• Email address
• City or location
• Type of service requested
• Whether the property is residential or commercial
• Whether the property has been inspected by a county inspector
• Number of bedrooms in the structure
• Any additional information you include in the message field

Submitting this information is voluntary. However, without it we may be unable to respond to your inquiry or provide a service estimate.

Information Collected Automatically

When you visit foyseptic.com, certain information is collected automatically through cookies and similar tracking technologies, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on the site
• Referring website or search terms used to find us
• Date and time of your visit

This information is collected primarily through Google Analytics and is used in aggregate to understand how visitors use our website. It is not used to identify you personally.

Google Maps

Our contact page includes an embedded Google Maps widget. When you interact with the map, Google may collect certain data in accordance with Google’s Privacy Policy. We do not control or have access to data collected directly by Google through this embed.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests, service inquiries, and contact form submissions
• To schedule and coordinate septic service appointments
• To communicate with you about your service needs before, during, and after a job
• To improve the content, layout, and usability of our website based on aggregate analytics data
• To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling, and we do not send unsolicited marketing emails or text messages.

4. How We Share Your Information

Foy Septic does not sell, rent, or trade your personal information to any third party.

We may share your information in the following limited circumstances:

• Service providers: We may use third-party tools to help operate our website and manage form submissions (such as WordPress plugins and form services). These providers are only given access to the information necessary to perform their function and are not permitted to use it for any other purpose.
• Legal compliance: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, safety, or property of Foy Septic, our customers, or the public.
• Business transfer: In the unlikely event that Foy Septic is sold, merged, or transferred, your information may be included as part of that transaction. We will notify you via a notice on our website if this occurs.

5. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to help the site function and to collect analytics data. The types of cookies used on foyseptic.com include:

• Functional cookies: Required for the website to operate correctly (e.g., WordPress session cookies).
• Analytics cookies: Set by Google Analytics to track usage patterns across the site. These cookies collect anonymized data and do not identify you personally.
• Third-party cookies: Set by Google Maps when you interact with the embedded map on our contact page.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site. For more information about managing cookies, visit allaboutcookies.org.

6. Data Retention

We retain the personal information you submit through our forms for as long as it is needed to respond to your inquiry and provide our services, and for a reasonable period thereafter in case of follow-up communication. If you would like us to delete your information, please contact us using the details at the bottom of this policy.

Aggregate, anonymized analytics data collected through Google Analytics is retained according to Google’s data retention settings and does not include personally identifiable information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. As a Georgia-based business serving customers primarily in the United States, we respect the following rights:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete information.
• Right to deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Right to opt out: You may opt out of any future communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us at foyseptic@gmail.com or call 706-319-2997. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites, including Google Maps and our social media profiles (Facebook and Instagram). These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of any third-party site. We encourage you to review the privacy policy of any external site you visit.

9. Children’s Privacy

Our website is intended for adults seeking septic services and is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently received information from a child, please contact us and we will delete it promptly.

10. Data Security

We take reasonable steps to protect the information you submit through our website from unauthorized access, use, or disclosure. Our website is hosted on a secure server with SSL encryption (HTTPS), and we use reputable third-party form and analytics tools with established security practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

11. WordPress Platform

Our website is built on WordPress, an open-source content management system. WordPress and its plugins may collect certain technical information such as IP addresses in server logs and set functional cookies required for normal site operation. This data is used solely for site security and functionality and is not shared with third parties except as described in this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: